Privacy Policy

We may collect the following information:

• Personal Identification Information: Name, date of birth, email address, phone number, and insurance details. 
• Health Information: Mental health history, treatment plans, and other relevant medical information. 
• Usage Data: Information about how you use our website, including your IP address, browser type, and pages visited.

 We collect information through:

• Direct Interactions: When you complete forms on our website or contact us by phone or email. 
• Automated Technologies: Cookies and similar technologies that help improve your browsing experience.

Your information may be used to:

• Provide and manage mental health services. 
• Schedule appointments and communicate with you. 
• Process billing and insurance claims. 
• Improve our website, services, and patient experience.

We may share your information with:

• Healthcare Providers to coordinate and support your care. 
• Insurance Companies for billing, claims processing, and payment purposes.

We use appropriate administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

You have the right to:

• Access and obtain a copy of your personal information. 
• Request corrections to inaccurate or incomplete information. 
• Withdraw your consent for certain data processing activities where permitted by law.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

By subscribing to SMS communications from Lumen Psychiatry PLLC , you agree to receive text messages regarding:

• Appointment reminders 
• Project or service updates 
• Promotions and special offers 
• Other service-related communications 

For assistance, call  (980) 249-3797. To stop receiving messages, reply STOP. Message frequency may vary. Standard message and data rates may apply. 

By opting in, you agree to receive text messages that may include:

• Promotional offers 
• Coupons and discounts 
• Practice updates 
• Appointment reminders 
• Account and order information

 Your consent to receive automated text messages is not required to receive healthcare services from Lumen Psychiatry PLLC Messages may include:

• Appointment confirmations 
• Appointment reminders 
• Service updates 
• Special offers 
• Practice announcements 

You may opt out of receiving SMS messages at any time by texting STOP. After opting out, you will receive a confirmation message and no further messages will be sent unless you opt in again. To subscribe again, text START.

For assistance:

• Text HELP 
• Call (980) 249-3797
• Practice announcements 

No mobile opt-in data will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. 

By providing your mobile phone number, you consent to receive SMS/MMS communications from Lumen Psychiatry, PLLC. You may opt-out of receiving these messages at any time by replying with "STOP. To opt-out of receiving SMS/MMS messages, simply reply "STOP" to any text message you receive from us 

Standard message and data rates may apply depending on your wireless carrier and mobile plan. Wireless carriers are not responsible for delayed or undelivered messages.